Privacy Policy
PRIVACY POLICY
Introduction
Good Smile Company, Inc. (hereinafter referred to as “we”, “our", or ”us”) acknowledges the significance of safeguarding personal information. We assert that it is our social responsibility to appropriately utilize and secure personal data, and we commit to the protection of such information.
Article 1 (Definition)
In the management of personal information, we adhere to applicable laws and regulations, as well as governmental guidelines and other regulations governing the handling of such information, and ensure proper management. The definitions of terms in this document are defined in accordance with the Act on the Protection of Personal Information of Japan (Act No. 57 of May 30, 2003; hereinafter referred to as the “APPI”) and relevant laws and regulations.
Article 2 (Acquisition of Personal Information)
We acquire personal information from users of our services and business partners (hereinafter collectively referred to as “Users, etc.”) through lawful and appropriate means.
When users log into our services, they are required to provide specific personal information. The necessary personal information is outlined in the corresponding form. If this information is not supplied, we will be unable to deliver services to users.
To the extent required to fulfill the Purpose of Use outlined in the subsequent article, we may obtain the following personal information from Users, etc., through the methods of specified below:
[Type of Personal Information to be Acquired]
Name and Address
Email Address
Phone number
Date of Birth
Gender
Payment information
IP addresses, cookie information, and other online identifiers
[Source]
Direct acquisition from the data subject
Indirect acquisition from the data subject (such as IP addresses, which we acquire when browsing our websites.)
Article 3 (Purpose of Use of Personal Information)
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We will use personal information for the following purposes only within the scope of the purpose:
To provide our services;
To deliver our products ordered by users;
To plan, develop, maintain, and improve our services;
To provide important notices about our services;
To respond to opinions and requests from users;
To inform you of our latest information, seminars, and exhibitions;
To provide you with information about new products and our services;
To deliver materials, catalogs, etc., requested by users, etc.;
For inquiries and confirmation necessary to provide our services;
To gather user feedback to improve our services;
To manage customer information and business transactions and records;
To execute transactions;
To send necessary documents, confirm identity, and respond to inquiries and complaints;
To confirm and deliver mail delivery services;
To request participation in surveys and events and to provide feedback on the results; or
In the event that it becomes necessary to contact users and business partners for any other reason.
We process personal data in accordance with users' consent, the legitimate interests pursued by ourselves or a third party, the execution or preparation of a contract between users and ourselves, or compliance with legal obligations incurred by us.
If personal data is processed on the basis of user consent, they retain the right to withdraw their consent at any time. However, the legality of the processing of personal data based on consent prior to such withdrawal shall remain unaffected by the subsequent withdrawal of consent.
Article 4 (Use of cookies, etc.)
Our website employs cookies and similar technologies for tracking and analysis, hereafter collectively referred to as “Cookies,” in order to deliver more suitable services to our customers.
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Our website transmits user information, including device specifications, to Meta Platforms, Inc. (“Meta”) for the purposes of comprehending and analyzing usage conditions. Meta subsequently collects and examines visitor data, distributing advertisements that correspond to the preferences of each individual user. For further details, please consult Meta's privacy policy provided here.
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Our website transmits user information, including user identifiers, to X Corp. (hereinafter referred to as “X”, previously known as “Twitter, Inc.”). This transmission helps analyze user behavior and preferences. X subsequently collects and analyzes visitor data to tailor advertisements to align with the preferences of individual users. Please refer to X's privacy policy here.
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To enhance our website's functionality, we transmit information, including URLs and IP addresses of the web pages accessed by users, to Google, LLC (hereinafter “Google”) via their service, Google Analytics, for the purpose of analyzing the visitors of our website. For details regarding the information collected by Google Analytics and its subsequent handling, we kindly direct you to the relevant privacy policy and the section titled “How Google uses information from sites or apps that use our services.”
Article 5 (Provision of personal information to third parties)
We do not disclose or provide personal data of users to third parties, except for the subprocessors, unless the user has given prior consent or where explicitly permitted by applicable laws and regulations.
Article 6 (Management of personal information)
We shall implement necessary and appropriate security measures for the protection of personal data, including but not limited to preventing unauthorized access, loss, or damage. Furthermore, we shall exercise adequate and appropriate supervision over employees and subprocessors, including the subprocessors of them, who are involved in the handling of personal data.
Article 7 (Revision of the Privacy Policy)
This Privacy Policy may be updated periodically as necessary. In such instances, the changes shall take effect from the date of publication of the revised version.
Article 8 (Request for Disclosure of Personal Information, etc.)
Should you wish to request the disclosure, correction, or restriction on the processing of your personal data, we shall respond in accordance with the applicable laws and regulations after verifying your identity through the established procedures.
Article 9 (Security)
The shopping cart used in our Services is certified by the digital certificate from GMO GlobalSign K.K. All communications between your web browser and the server are secured through SSL encryption, ensuring that data entered and transmitted within the shopping cart is handled with the utmost security.
Article 10 (Contact)
Article 11 (Name, address, and name of representative of we)
Good Smile Company, Inc.
Akiba CO Bldg., 3-16-12 Sotokanda, Chiyoda-ku, Tokyo
Kantaro Iwasa, President and Representative Director
Established: October 23, 2025
