Terms of Use

TERMS

Article 1 (Applicability of Terms)

These terms apply to all relationships concerning the use of this Service between Good Smile Company, Inc. (the “Company”) and each member. The rules regarding the use of this Service as established by the Company also constitute part of these terms and apply as a whole. If those rules differ from these terms, the rules will take precedence.
These terms define all agreements between the member and the Company regarding the Service as of the date the usage agreement is concluded. Unless otherwise specified in these terms, if any agreement or request concerning the Service differs from these terms, the terms will prevail. However, if the Company and the member have separately agreed in writing to terms that take precedence over these terms, such agreement will take precedence.

Article 2 (Definitions)

The definitions of terms in these terms are as follows:

“Service” means the service named “Nendoroid Face Maker” provided by the Company (including any service whose name or content is changed for any reason).
“Usage Agreement” means the agreement for use of the Service concluded between the Company and the member based on these terms.
“Member” means an individual or legal entity that has concluded a Usage Agreement with the Company and has the qualification to use the Service.
“Anti-social forces” refers to organized crime groups, members of organized crime groups, right-wing organizations, anti-social forces, or any other similar entities.
“Intellectual property rights, etc.” refers to patent rights, utility model rights, design rights, layout-design rights of integrated circuits, trademark rights, copyright (including rights under Articles 27 and 28 of the Copyright Act), and know-how (including rights to receive intellectual property rights).

Article 3 (Notices from the Company)

All notifications regarding the Service from the Company to members shall, in principle, be made via the Company’s designated website or by e-mail sent to the registered address. Such notifications are effective at the time they are posted or sent by the Company.
If the Company uses a notification method other than that provided in the preceding clause, the notification shall become effective when a reasonable amount of time has passed for the member to receive it.
The effectiveness of notifications under the preceding two clauses shall not depend on whether the member actually receives or recognizes the notification.

Article 4 (Registration)

A person who wishes to use the Service (hereinafter “Prospective Member”) may apply for registration by agreeing to these terms and providing certain information (“Registration Information”) to the Company in the manner specified by the Company. Special characters, old-style kanji, Roman numerals, etc., may not be used in the application; if such characters are submitted, the Company may change them.
The Company will determine whether to approve the registration application of the Prospective Member based on its criteria and notify the applicant if approved. Registration as a member is complete when the Company issues such notification.
At the time of registration completion under the preceding clause, the Usage Agreement is concluded between the member and the Company, and the member may begin using the Service in accordance with these terms.
The Company may refuse registration or re-registration of the applicant if any of the following apply, and is not obliged to disclose the reasons:
1. If all or part of the Registration Information provided to the Company is false, incorrect, or incomplete.
2. If the applicant is a minor, adult ward, person under curatorship, or person under assistance, and has not obtained consent from a legal representative, guardian, curator, or assistant.
3. If the Company judges that the applicant is an anti-social force, or is involved with or supports anti-social forces through funding or other means.
4. If the Company determines that the applicant has previously violated these terms or other contracts with the Company, or is associated with such a person.
5. If the Company determines that registration is otherwise inappropriate.

Article 5 (Content of the Service)

Details of the services, specifications, and conditions available to members through the Service shall be as specified by the Company.

Article 6 (Management of ID and Password)

Members shall manage and store their ID and password for the Service at their own responsibility, and must not allow third-party use, transfer, lending, name change, sale, or other disposal.
Members should change their password regularly and manage it responsibly to prevent unauthorized access by others.
The member is responsible for any damages resulting from inadequate management of the ID or password, user error, or third-party use.

Article 7 (Changes)

Members shall promptly notify the Company of any changes in registration information such as name, address, phone number, or email using the method prescribed by the Company.
The Company shall not be liable for any damages caused by failure to notify changes, except in the case set forth in Article 21, Paragraph 5. Even if notice is given, transactions entered into prior to the notification will be based on the information before the change.

Article 8 (Handling of Member Information)

The handling of member information shall comply with the Privacy Policy, and members agree that the Company will handle their information in accordance with that policy.
Members are responsible for managing information they input or send when using the Service, and the Company is not liable for any leakage or loss of such information.
The Company may provide information (including advertising) such as email newsletters to members. Members who do not wish to receive this information may notify the Company according to the prescribed method, and the Company will stop sending such information. However, information necessary for operation of the Service cannot be stopped at the member’s request.

Article 9 (Conclusion of a sales contract, etc.)

Acts that violate laws or public order and morals
Acts infringing the Company’s or third parties’ intellectual property rights or other rights
Acts that interfere with operation of the Service
Acts leading to criminal activity
Acts that destroy or disrupt the functionality of the Company’s servers or networks
Acts that damage the credibility of the Company’s services
Any other acts the Company deems inappropriate.

Article 10 (Selected Payment Method)

Members shall use the Service at their own responsibility and resolve any disputes between members or between members and third parties at their cost and responsibility.
If a member causes damage to the Company or any third party through use of the Service, the member is responsible for compensating such damage.

Article 11 (Company Responsibility)

The Company does not guarantee that the Service is free from defects (including safety, reliability, accuracy, completeness, fitness for a particular purpose, effectiveness, etc.) and is not liable for any damages incurred by members through the use of the Service.
The Company has no obligation to provide any guarantee or support regarding the Service and is not liable for any damages incurred by members in connection with the use of the Service.
The Company may provide information (including advertising) such as email newsletters to members. Members who do not wish to receive this information may notify the Company according to the prescribed method, and the Company will stop sending such information. However, information necessary for operation of the Service cannot be stopped at the member’s request.
The Company may, after a certain storage period, discard or otherwise dispose of items not received by a member.

Article 12 (Service Changes, Suspension, or Termination)

If purchased products (excluding packaging boxes) are defective or different items arrive, members may request return or exchange by following the method prescribed by the Company after delivery.

Article 13 (Copyright)

The Company prohibits members from engaging in any of the following acts when using the Service:

Acts that violate laws, these terms, Service-related guidelines or other matters prescribed by the Company
Acts that infringe the intellectual property rights, honor, or other rights or interests of the Company, other members, or third parties (including direct or indirect inducement of such infringement)
Acts that may harm the physical or mental well‑being of minors or otherwise violate public order and morals
Acts related to criminal activity
Purchasing beyond the conditions or restrictions stated on product pages
Cancellations or intentional returns caused by member convenience, or negotiations deemed equivalent
Acts that cause nuisance or discomfort to other members or third parties
Sending or posting computer viruses or other harmful programs, emails, etc.
Impersonating others or using another’s account to use the Service
Unauthorized access to the Company’s servers or other computers
Reverse engineering or other analysis of software or systems provided by the Company
Lending, transferring, or sharing passwords with/to third parties
Illegally registering email addresses or passwords or creating multiple accounts
Illegally registering credit card or electronic payment information
Acts that may interfere with operation of the Service
Any other acts the Company deems inappropriate.

Article 14 (Suspension of Service Use)

If a member wishes to withdraw, they must complete the withdrawal process themselves. Upon completion of the prescribed withdrawal procedures, the member’s registration will be deleted and the Usage Agreement will terminate. However, if the member has any outstanding obligations to the Company, they will forfeit any grace period and must immediately pay all outstanding amounts to the Company.

Article 15 (Termination of Usage Agreement)

If the Company determines that a member falls under any of the following cases, the Company may, without prior notice or demand, take appropriate measures such as temporarily suspending the Service, deleting the member’s registration, terminating the Usage or Sales Agreement, or ceasing all transactions and responses with the member:
1. Violation of any provision of these Terms.
2. Using the Service without agreeing to these Terms.
3. Falling under any of the prohibitions listed in Article 13.
4. Falling under any of the items listed in Article 4, Clause 4.
5. Failure to follow instructions issued by the Company in relation to the Service.
6. Suspension of payment, inability to pay, or filing for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or similar proceedings.
7. No use of the Service for six months or more.
8. Failure to establish, improve, or maintain a necessary trust relationship as determined by the Company.
9. Failure to maintain contact with the member via phone, email or other means.
10. Any other case in which the Company deems the member unqualified.
If a member violates these Terms, the Company may terminate the Usage Agreement without notice.

Article 16 (Disclaimer)

The Company may suspend all or part of the Service without prior notice to the member if any of the following applies:

Necessary for regular or emergency maintenance of the systems related to the Service.
Operation of the Service becomes impossible due to failure, misoperation, excessive access, unauthorized access, hacking, etc. of computers or communication lines.
Operation of the Service becomes difficult due to force majeure such as earthquakes, lightning, fire, floods, power outages, natural disasters, epidemics, or third-party interference.
Other cases where the Company deems system suspension necessary.

Article 17 (Governing Law and Jurisdiction)

The Company may, at its discretion, change or abolish all or part of the Service without prior notice.

Article 18 (Member Responsibility)

Members shall be fully responsible for their use of the Service and for all actions and results arising therefrom.
Members shall compensate the Company or any third party for damages caused through use of the Service, at their own responsibility and expense.

Article 19 (Ownership of Rights)

All intellectual property rights related to the Company’s website and the Service belong to the Company or licensors, and the license to use the Service under these Terms does not constitute a license to use such intellectual property rights.

Article 20 (Liability for Damages)

If a member breaches these Terms and causes damage or costs to the Company, the member is liable to compensate the Company for all damages and expenses incurred (including but not limited to ordinary damages, special damages, litigation costs, attorney’s fees, and costs required for restoring trust).
In addition, if the Company incurs damage, compensation, or other payments due to claims from third parties caused by a member’s actions, the Company may claim from the member all resulting damages and expenses.

Article 21 (Disclaimers and Non‑Warranty)

The Company makes no express or implied warranties that the Service or any products on the Service: will meet any specific purpose, have expected effects, product value, accuracy, usefulness, be harmless to minors, comply with applicable laws or industry regulations, be continuously available, preserve registration information, or be free from defects.
Members shall resolve any transactions, communications, disputes, etc. with other members or third parties related to the Service on their own responsibility.
Except as provided in Clause 5 of this Article, the Company shall not be liable for damages resulting from a member’s breach of these Terms.
Except as provided in the next clause, the Company shall not be liable for any damages incurred by members resulting from the Service.
If the Usage Agreement or Sales Agreement between the Company and the member qualifies as a consumer contract under the Consumer Contract Act (Act No. 61 of May 12, 2000), any provision in these Terms that completely exempt the Company from liability shall not apply. In such case, if damages are caused by the Company’s breach of contract or tort, the Company shall be liable for direct and ordinary actual damages to the member, but not for incidental, indirect, special, future, or lost profit damages, unless caused by intent or gross negligence on the part of the Company.

Article 22 (Transfer of Position under Contract)

Members may not transfer, assign, pledge, or otherwise dispose of their position under the Usage Agreement or Sales Agreement, or any rights or obligations under these Terms, to any third party without the prior written consent of the Company.
If the Company transfers its business related to the Service to another company, the Usage and Sales Agreement positions, rights and obligations under these Terms, and members’ registration and customer information may be transferred to the successor. Members hereby consent in advance to such transfer. Business transfer includes divisional transfer or any form of business relocation.

Article 23 (Severability)

If any provision or part thereof of these Terms is determined illegal, invalid, or unenforceable by a court with jurisdiction, the remainder shall remain effective. The invalid or unenforceable provision shall be replaced or interpreted as closely as possible to reflect its original intent in a valid and enforceable manner.

Article 24 (Amendment of Terms)

The Company may revise these Terms at its discretion and may also establish supplementary rules ("Supplementary Terms"). Revised or Supplementary Terms shall become effective upon posting on the designated website (or upon a later effective date if specified). If a member continues to use the Service after commencement of the effective date or does not complete withdrawal procedures within the specified period, the member is deemed to have agreed to the changes.

Article 25 (Governing Law and Jurisdiction)

The governing law for these Terms, the Usage Agreement, and Sales Agreement shall be the laws of Japan.
Any dispute arising from or related to these Terms, the Usage Agreement, or Sales Agreement shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Established: July 27, 2017
Revised: March 27, 2025